What services does Otter Creek IT offer?
01
General IT support
Troubleshooting and problem solving
Hardware AND Software support
Basic Network configuration
Security Support
02
Network Administration
Managing and maintaining network infrastructure, including routers, switches, and wireless access points.
03
Data Backup and Recovery:
Implementing and managing data backup and recovery solutions to prevent data loss.
04
Security Support:
Implementing and maintaining security measures, such as firewalls, antivirus software, and intrusion detection systems.
05
Remote Support:
Providing technical assistance to users remotely, allowing for quicker resolution of issues.
We utilize RustDesk, a Free and Open Source (FOSS) remote support software. We also have our own RustDesk Server to ensure our connection is secure between devices.
06
Project Management
Managing timelines, vendors, and tracking costs, to implementation and installation of both hardware and software.
07
Consultation and Coaching
We offer tailored presentations for meetings, workshops, or even individual coaching!
08
DATABASE MANAGEMENT
Consolidating your data for a database? Organizing your SharePoint, OneDrive, Google Drive, or other Cloud storage provider’s file structure will be a breeze.
09
Help desk integration with MSP or inhouse IT Department
If your MSP or IT team could use a hand in Help Desk, a project, or coverage, we can help.
Microsoft 365 Administration
Reliable Infrastructure
We utilize MS356 for Business at Otter Creek IT, and can work with your organization, business, or Tribal Entity to have your Microsoft Office Suites, Emails, MS Teams, and other Microsoft Services organized for your users. We offer administrative services, support services, and can train your staff to not only use the Services, but to also manage your Account from the Admin console!
Do you have your own domain and want to set up your email to look more professional? We can link your MS 365 Email to your domain and set up all the configuration so that [email protected]/.org/.gov (Federally recognized tribes are eligible to use the .gov domain!) can have a professional email with professional tools available to you.
Domains, websites, and Cloud service administration
Integration from your local organization to the world wide web
Do you need to set up your own website for personal or business purposes? With all of the tools and services available from any vendor you use, we can register your domain, create a website, and even set up your business Cloud tied to the website and domain!
Here at Otter Creek IT, we use Bluehost and their awesome partnership with WordPress (This site is hosted by Bluehost and configured on WordPress), but we have also used Squarespace, Wix, and even an old HTTP(S) editor to edit and manage websites. If you have your own domain and want to use it, we can set it up to your own preference.
Cloud Service Administration? No, we aren’t a weather service. But we can set up your Cloud service for you or edit what you already have to do what you want. Most individuals and organizations use cloud services like Google Drive, OneDrive, Dropbox, etc. for backups. However, are your or your organization’s configurations correct? We can check and make adjustments to utilize them to their full capacity for proper backup schedules, file lifecycles, and more.